Comments on: BBG Communications: $27 for a 1-Minute Phone Call

By: Steve

Steve — Wed, 28 Oct 2009 14:18:01 +0000

£2.20 English Sterling for a phone call which connected for only 2 seconds before I hung up (it went to voicemail)
That was from a British Telecom Phone Box which is disgraceful

By: TFB

TFB — Thu, 22 Oct 2009 21:13:37 +0000

To all who are watching this thread - I was contacted by a class action attorney who is investigating BBG. If you would like to contact the attorney or to be contacted, please use my contact form and give me your e-mail address. I will forward the attorney's contact info to you.

By: Les Durham

Les Durham — Fri, 16 Oct 2009 22:24:20 +0000

EVERYONE, MAKE SURE YOU REFUTE THESE CALLS!!!!!!!! START WITH YOUR CREDIT CARD COMPANY AND SEE IF THEY HAVE ANY MORE SUGGESTIONS BUT JUST MAKE SURE IT'S DONE.

By: Les Durham

Les Durham — Fri, 16 Oct 2009 22:20:53 +0000

I called from a phone in Heathrow. One was a voicemail, the 2nd was a 2-3 min quick call. I'm being charged almost $90. The phone was clearly marked with: "International calls for 40 pence a minute". Unfortuneately I didn't have any English change so I put it on my debit/credit card. I would not have looked at my statement for awhile if it was merely a credit card, and possibly not have even noticed it when I did. This is what these scam businesses intend on happening. I'm refuting the call and I'm thankful someone mentioned they have a company in the U.S. because they will be called also.

By: Erica

Erica — Mon, 28 Sep 2009 23:53:38 +0000

i was charged to charged for 78 and 89 dollars also my boyfriend who i called and spoke with for less than 5 minutes was charged 99 dollars

By: francesca woolls

francesca woolls — Thu, 24 Sep 2009 00:54:41 +0000

I used my debit card in a Sydney payphone to make a call to the UK and was only on the call for 30 seconds maximum leaving a voice mail. I've now been charged 3 times for $57.59, $15.81 and $3! One of the transactions on my statement is listed as 1800-185-615 LUX, does anyone know if this is the company BBG Communications and is there anything I can do?

By: TFB

TFB — Wed, 23 Sep 2009 20:09:00 +0000

Jeffrey – I disputed the charge with my credit card company. They credited me and I never heard about it again.

By: Jeffrey

Jeffrey — Wed, 23 Sep 2009 19:46:46 +0000

Can anyone who has tried to resolve this give me a hand? I have the same story, a $76 charge for 1 phone call that lasted roughly 10 minutes. When I called the number listed on my credit card statement the guy who answered the phone would do nothing unless I gave him my entire credit card number. I explained to him that I was calling to dispute a charge from his company and was not comfortable giving him my credit card number. If he wanted the last 4 digits or my name and some other info I told him I would provide it. He wouldnt move past getting my credit card number and I eventually hung up. Am I right here? I really dont feel comfortable giving that out over the phone to some guy whose company already ripped me off. Has anyone actually had success resolving this? Thanks, Jeff

By: Colby

Colby — Fri, 11 Sep 2009 15:45:39 +0000

Same here. $87 for a four minute local phone call from the airport in Prague to a hotel in the same city.

By: Jules

Jules — Tue, 08 Sep 2009 21:49:06 +0000

The same thing happened to me- I was charged $41 for a quick two minute call. Sucks!!!!!!!!!