I know many people swear by Apple products, the Mac, the iPod, and the iPhone, but my first introduction to Apple products went very badly. Maybe some Apple fans can set me straight.
I was looking for a small mp3 player for jogging and working out in the gym. Because I heard so much about iPods but I never had one, I wanted an iPod to have that Apple iPod experience. I went to Apple’s web site to see its product lineup. The iPod Shuffle looked like the answer. I watched its video demo. The controls are built into the earbuds? Whose brilliant idea was that?! What if the wire breaks or I don’t like their headphones? I can’t use it with a different pair of headphones? Fortunately they are still selling the older model, the so-called 2nd generation iPod Shuffle. I saw it doesn’t have a LCD screen for selecting tracks. For jogging and the gym, I’m OK with that. So I bought one.
After I got my iPod Shuffle, one surprise came after another. Perhaps I’m not up to the Apple experience. I plugged in the Shuffle and I wanted to drop some podcast mp3′s onto it. What, no drag and drop? I have to install iTunes? Why? I just want to put some mp3′s on it. I don’t need to buy any music right now. I already have what I want. Apple says no. Got to install iTunes. I reluctantly obliged.
iTunes didn’t come alone. It came with a friend called Bonjour for unknown reasons. It didn’t even ask me if I wanted it. I have no use for it. I had to go through the trouble uninstalling Bonjour. iTunes also added an iPodService and an iTunesHelper which run on my computer all the time. For Christ’s sake, I just want to add some mp3′s to my player once in a while. I don’t need them running all the time!
Finally I was able to put some music on my player. When I plugged it in to my second computer, I had to do the iTunes and Bonjour business all over again. Then Apple threw me another loop. It said my player was tied to the first computer and I had to "Erase and Sync" if I wanted to use it on the second computer. Why can’t I use it with both computers? Apple must be insane.
The surprises never end. The last one came when I tried to charge the battery. I plugged it in before I went to bed for the night. The little light was still blinking orange the next morning. A Google search found out that I have to run iTunes when I charge the battery if I want to see the green light for the full charge. Run iTunes for charging the battery? Apple really is insane.
Sorry about the rant. This is what I get when I trust a brand without looking at the product. I still don’t understand what’s so great about Apple products. These are what people have to put up with? It’s worse than Microsoft! I hope their other products are not as crazy as the Shuffle. There may be 3rd party software that get around the hurdles set by Apple. I don’t feel like I should have to resort to 3rd party software though. Very disappointed.
Experienced iPod users please help me. I thought my needs are very simple. Plug it in. Put some files on to it or charge the battery. Unplug and go. How can it fail at such basic tasks?