Comments on: BBG Communications: $27 for a 1-Minute Phone Call http://thefinancebuff.com/bbg-communications-27-for-a-1-minute-phone-call.html like a friend telling you about money ... Wed, 23 May 2012 12:12:39 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: investigativeguy http://thefinancebuff.com/bbg-communications-27-for-a-1-minute-phone-call.html#comment-5489 investigativeguy Thu, 30 Dec 2010 01:01:44 +0000 http://thefinancebuff.com/2009/05/money-stories-from-ireland-27-for-a-1-minute-phone-call.html#comment-5489 BBG keeps ripping off consumers. Now there is a web site devoted to exposing them BBGovercharge.com . Yes there is a class action suit demanding refunds for consumers. Meanwhile watch out they have 350,000 phones worldwide BBG keeps ripping off consumers. Now there is a web site devoted to exposing them BBGovercharge.com . Yes there is a class action suit demanding refunds for consumers. Meanwhile watch out they have 350,000 phones worldwide

]]> By: investigativeguy http://thefinancebuff.com/bbg-communications-27-for-a-1-minute-phone-call.html#comment-5261 investigativeguy Tue, 14 Dec 2010 04:52:14 +0000 http://thefinancebuff.com/2009/05/money-stories-from-ireland-27-for-a-1-minute-phone-call.html#comment-5261 Yes the scam goes on We did a story on this scam 4 months ago and the scammers just keep on preying on travelers.Recently the Amsterdam airport posted the true costs of BBG call,but they only posted it on their web site ,not on a single phone. Now you see why they can't post what they charge , for the simple reason not a soul would pay their rates.So they have to hide their rates and steal from consumers. Ok here are the real rates When paying by credit card: * Within the Netherlands: € 5, = connection fee, then € 1.50 per minute * Europe + Turkey and Morocco: € 9, = connection fee, then € 3.99 per minute * USA and Canada: € 18, = connection fee, then € 3.99 per minute * Other countries: € 12, = connection fee, then € 3.99 per minute. You pay only when a call is actually formed. The credit card service will be provided by BBG Communications. Yes the scam goes on
We did a story on this scam 4 months ago and the scammers just keep on preying on travelers.Recently the Amsterdam airport posted the true costs of BBG call,but they only posted it on their web site ,not on a single phone.
Now you see why they can’t post what they charge , for the simple reason not a soul would pay their rates.So they have to hide their rates and steal from consumers.

Ok here are the real rates
When paying by credit card:

* Within the Netherlands: € 5, = connection fee, then € 1.50 per minute
* Europe + Turkey and Morocco: € 9, = connection fee, then € 3.99 per minute
* USA and Canada: € 18, = connection fee, then € 3.99 per minute
* Other countries: € 12, = connection fee, then € 3.99 per minute.

You pay only when a call is actually formed.
The credit card service will be provided by BBG Communications.

]]> By: Marisol http://thefinancebuff.com/bbg-communications-27-for-a-1-minute-phone-call.html#comment-5259 Marisol Mon, 13 Dec 2010 23:55:15 +0000 http://thefinancebuff.com/2009/05/money-stories-from-ireland-27-for-a-1-minute-phone-call.html#comment-5259 F*&@$*(#&%@$*& I got cherged $104 for 2 phone calls (2 mins each). SCAM!!!!!!!!! DFW airport should be ashamed of this!!!!!!!!!!!!!!!!!!! F*&@$*(#&%@$*& I got cherged $104 for 2 phone calls (2 mins each). SCAM!!!!!!!!! DFW airport should be ashamed of this!!!!!!!!!!!!!!!!!!!

]]> By: TFB http://thefinancebuff.com/bbg-communications-27-for-a-1-minute-phone-call.html#comment-5235 TFB Fri, 10 Dec 2010 07:14:49 +0000 http://thefinancebuff.com/2009/05/money-stories-from-ireland-27-for-a-1-minute-phone-call.html#comment-5235 Everyone - The class action attorney who contacted me before released this <a href="http://files.thefinancebuff.com/docs/2010/BBG-FAQ.pdf" rel="nofollow">FAQ</a> document. A class action lawsuit was filed in March 2010. The case is in progress in the United States District Court for the Southern District of California. If you wish to contact the attorney, the contact information is in the <a href="http://files.thefinancebuff.com/docs/2010/BBG-FAQ.pdf" rel="nofollow">FAQ</a> document. Everyone – The class action attorney who contacted me before released this FAQ document. A class action lawsuit was filed in March 2010. The case is in progress in the United States District Court for the Southern District of California. If you wish to contact the attorney, the contact information is in the FAQ document.

]]> By: subhash http://thefinancebuff.com/bbg-communications-27-for-a-1-minute-phone-call.html#comment-5202 subhash Mon, 06 Dec 2010 17:33:25 +0000 http://thefinancebuff.com/2009/05/money-stories-from-ireland-27-for-a-1-minute-phone-call.html#comment-5202 Same was the experience. I used payphone in london heathrow airport to make a local call using my indian credit card. They charged $72 for a 8 min call. I verified the bank with this transaction and it is BBG Luxembourg, merchant was. They r robbing us guys, we need to rethink on how we can complain n bring to the notice of higher officials. Same was the experience. I used payphone in london heathrow airport to make a local call using my indian credit card. They charged $72 for a 8 min call. I verified the bank with this transaction and it is BBG Luxembourg, merchant was. They r robbing us guys, we need to rethink on how we can complain n bring to the notice of higher officials.

]]> By: pavan http://thefinancebuff.com/bbg-communications-27-for-a-1-minute-phone-call.html#comment-5194 pavan Sun, 05 Dec 2010 14:35:16 +0000 http://thefinancebuff.com/2009/05/money-stories-from-ireland-27-for-a-1-minute-phone-call.html#comment-5194 exact same issue dialed from within germany to another german local number .... net charge: 18.60 :( what the f is this ? the t-mobile machine where i made the call from said around 0.50 exact same issue
dialed from within germany to another german local number …. net charge: 18.60 :(

what the f is this ?

the t-mobile machine where i made the call from said around 0.50

]]> By: Olivertree http://thefinancebuff.com/bbg-communications-27-for-a-1-minute-phone-call.html#comment-5155 Olivertree Sun, 28 Nov 2010 01:35:17 +0000 http://thefinancebuff.com/2009/05/money-stories-from-ireland-27-for-a-1-minute-phone-call.html#comment-5155 I wish I had read the posts here before I travled. I also made a call for about 3 minutes using the payphone at Frankfurt airport, Germany because I needed to inform my friends that my flight was delayed. When I came back to USA, I noticed that my credit card was charged about $54. I called BBG using the number on my bill statement. They told me that the only thing they can do is to refund me for $19 because it was the first time I used their service. Are you kidding? I will never use this service again. Then through the internet, I found many peoples were robbed too. This greedy action of BBG must be stopped! I wish I had read the posts here before I travled.
I also made a call for about 3 minutes using the payphone at Frankfurt airport, Germany because I needed to inform my friends that my flight was delayed. When I came back to USA, I noticed that my credit card was charged about $54. I called BBG using the number on my bill statement. They told me that the only thing they can do is to refund me for $19 because it was the first time I used their service. Are you kidding? I will never use this service again. Then through the internet, I found many peoples were robbed too. This greedy action of BBG must be stopped!

]]> By: Paul http://thefinancebuff.com/bbg-communications-27-for-a-1-minute-phone-call.html#comment-5141 Paul Fri, 19 Nov 2010 23:23:55 +0000 http://thefinancebuff.com/2009/05/money-stories-from-ireland-27-for-a-1-minute-phone-call.html#comment-5141 Boooo! Same thing here - $105 at the Frankfurt airport for a three and four minute pair of calls to enable my credit card and to enable international roaming on my phone, ironically. (I did both ahead of time, but somehow didn't go through) Boooo! Same thing here – $105 at the Frankfurt airport for a three and four minute pair of calls to enable my credit card and to enable international roaming on my phone, ironically. (I did both ahead of time, but somehow didn’t go through)

]]> By: Sheldon http://thefinancebuff.com/bbg-communications-27-for-a-1-minute-phone-call.html#comment-5085 Sheldon Fri, 05 Nov 2010 10:21:52 +0000 http://thefinancebuff.com/2009/05/money-stories-from-ireland-27-for-a-1-minute-phone-call.html#comment-5085 A quick update for people looking to make calls from Frankfurt airport. I got scammed by BBG the first time I transited through. This last time, I realized a few things: 1) DO NOT BUY the calling cards from the machines around the airport. They have calling card vending machines right next to the payphones. As absurd as it is, these calling cards DO NOT work on their own payphones. The 800 access number on the card is blocked from the payphones. So its a complete waste of your money. 2) The rates for the payphones are clearly displayed on the LCD phone displays, and these are the cash rates. In theory, disputing the charges from BBG should be trivial if we can get a screen shot of the LCD displays. The display says that calls to the US are $1 or so per minute. Unfortunately I did not have a camera, so could not take a shot. Can someone who sees this please take a shot and post it? 3) And for folks who actually need to make a call... USE COINS. I got a few Euro coins at the money changer, and called home for a couple minutes to the US for just 2 Euro. Best of all, total peace of mind that there are no hidden charges. Hope this helps someone out there. A quick update for people looking to make calls from Frankfurt airport.

I got scammed by BBG the first time I transited through. This last time, I realized a few things:

1) DO NOT BUY the calling cards from the machines around the airport. They have calling card vending machines right next to the payphones. As absurd as it is, these calling cards DO NOT work on their own payphones. The 800 access number on the card is blocked from the payphones. So its a complete waste of your money.

2) The rates for the payphones are clearly displayed on the LCD phone displays, and these are the cash rates. In theory, disputing the charges from BBG should be trivial if we can get a screen shot of the LCD displays. The display says that calls to the US are $1 or so per minute. Unfortunately I did not have a camera, so could not take a shot. Can someone who sees this please take a shot and post it?

3) And for folks who actually need to make a call… USE COINS. I got a few Euro coins at the money changer, and called home for a couple minutes to the US for just 2 Euro. Best of all, total peace of mind that there are no hidden charges.

Hope this helps someone out there.

]]> By: alexinho http://thefinancebuff.com/bbg-communications-27-for-a-1-minute-phone-call.html#comment-4643 alexinho Sun, 12 Sep 2010 16:40:38 +0000 http://thefinancebuff.com/2009/05/money-stories-from-ireland-27-for-a-1-minute-phone-call.html#comment-4643 i think its a great company provides good service plus you people are dumb for not requesting the rate information before giving out the credit card number i think its a great company provides good service plus you people are dumb for not requesting the rate information before giving out the credit card number

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