I don’t know why unlimited calling, texting and data for smartphones is so popular these days. Or is it just advertising that makes it appear to be popular? Radio guru Clark Howard likes Straight Talk at $45/month for unlimited everything. He also mentioned a T-Mobile plan for $30/month with unlimited web and text plus 100 […]
Why Are Some Companies Hated By Consumers?
Why are some companies hated by consumers while other companies are loved? That sounds like something Harvard Business Review would write about. And indeed, it has. In Companies and the Customers Who Hate Them, Harvard professors Gail McGovern and Youngme Moon said a company is hated when it sets adversarial rules to extract value from […]